Legal & Compliance

Privacy Policy

Effective Date: 30 September 2026  |  AstraMend (OPC) Private Limited

AstraMend (OPC) Private Limited (“AstraMend”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, protect and handle information when you visit or interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Mobile/telephone number
• Email address
• Company/organization name
• Address and location details
• Business or distributor information
• Career/application information
• Information submitted through enquiry and contact forms
• Any other information you voluntarily provide to us

We may also collect limited technical information such as IP address, browser type, device information, pages visited and website usage information.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Process distributor or business enquiries
• Communicate with you regarding our products and services
• Process employment/career applications
• Improve our website and services
• Maintain website security
• Comply with applicable legal and regulatory requirements

We will use personal information for specified and legitimate purposes and seek consent where required by applicable law. The DPDP Act provides that consent, where used as the basis for processing, should be free, specific, informed and unambiguous.

3. Sharing of Information

AstraMend does not sell your personal information. We may share information with authorized service providers, business partners or other parties where reasonably necessary to provide requested services, operate the website, process enquiries, comply with legal obligations, or protect our rights.

4. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance the user experience. You may be able to control cookies through your browser settings.

6. Third-Party Websites

Our website may contain links to third-party websites, including social-media platforms or other external websites. AstraMend is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.

7. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights concerning access, correction, withdrawal of consent and grievance redressal. Where processing is based on consent, applicable law provides for withdrawal of consent, with the ease of withdrawal comparable to the ease with which consent was given. To make a privacy-related request, contact us using the details provided below.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been provided by a child in circumstances where applicable law requires parental consent, we will take appropriate steps in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices or applicable laws. Any updated version will be published on this page with a revised Effective Date.

11. Contact Us